CONDITIONS GÉNÉRALES DE VENTE
Mes-marques.com
These General Terms and Conditions of Sale (hereinafter ” General Terms and Conditions ” or ” GTC “) are intended to specify the rights and obligations of the parties between DIRECTORS BOOK Ltd. , registered in the companies register of England and Wales under number 9400828, whose registered office is located at Flat 14 Gooch House, 13 Malthouse Road, London, United Kingdom, SW11 7AU (hereinafter the ” Company ” or ” We “) and any person who has chosen to subscribe to the service (hereinafter the ” Subscriber ” or, collectively, ” Subscribers “).
The purpose of these General Conditions is to define the contractual relations between the Company and the Subscriber.
Any subscription taken out with the Company implies the express, prior, full and complete acceptance of these General Conditions by the Subscriber, as well as the Personal Data Charter .
The General Terms and Conditions and all contractual information mentioned on the Site are written in French. Online acceptance of these General Terms and Conditions is evidenced by a mandatory checkbox during the subscription process described in Article 4 of the General Terms and Conditions.
Customer service can be reached at the following contact details:
- Email: contact@mes-marques.com
- Telephone: +33 1 89 72 01 41 (Monday to Friday 9 a.m. to 6 p.m., metropolitan France time)
- Presentation
We offer our Subscribers, via our website Mes-marques.com (hereinafter ” the Site “), access to a platform referencing product sales offers, and, in particular:
- Exclusive discounts on a selection of products;
- The purchase of credits allowing the purchase of products referenced on the Site.
(hereinafter “ the Service ”).
- Access to the Site
The Subscriber is solely responsible for the technological means necessary to access the Site, and must in particular have Internet access and an e-mail address.
He shall bear the costs of telecommunications and Internet access for use of the Site.
Access to the Site is possible 24 hours a day, 7 days a week, except in cases of force majeure or an event beyond the control of the Company and subject to any breakdowns and maintenance work necessary for its proper functioning.
The Company cannot be held responsible for the Subscriber’s inability to connect to the Internet or to the Site, or to access his Subscriber account on the Site.
The Website is hosted by Anyfes Digital Almogàvers, 29-31, Les Roquetes, Sant Père de Ribes 08812 Barcelona, Spain
The Website is published by the Company and its publication director is M. WINT.
- Subscription to the Service
a. Eligibility conditions
At the time of subscribing to the “ Subscription ” and each renewal thereof, as well as throughout its execution, the Subscriber declares that he/she meets the following eligibility conditions:
- Be a natural person;
- Not to contract within the framework of a professional activity and not to acquire the Products referenced by the Service within the framework of such an activity;
- Be of legal age (+18 years) and capable of entering into contractual relations alone within the meaning of UK law;
- Reside in mainland France or provide a delivery address in mainland France, it being specified that We/our partner merchants are/are not able to ensure the delivery of Products overseas or abroad;
- Not having already subscribed through a Welcome Offer and terminated it before the Subscription takes effect.
These conditions are decisive for the Company’s commitment, and the Company reserves the right to verify the veracity of the declarations made by the Subscriber by means of a verification of the personal and banking details provided by the latter upon subscription.
The Company may request any additional supporting documents from the Subscriber and unilaterally terminate the Subscription in the event of inaccurate declarations by the Subscriber or failure by the Subscriber to provide the requested supporting documents within eight (8) days of the issue of the request.
b. Forms of subscription to the Subscription
It is possible to subscribe to the Service Subscription:
- By going directly to the Site, or
- By means of the subscription form offering a welcome offer reserved for new Subscribers, after having been redirected to this form through an advertising campaign.
To subscribe to a Subscription to the Service, the Subscriber must complete all the fields in the form made available to him. In the event of communication of erroneous data, the Company cannot be held liable.
The Subscriber guarantees that all information he/she provides in the form is accurate, up-to-date and sincere and is not tainted by any misleading nature. He/she undertakes to inform the Company (at the address mentioned in the preamble to these General Terms and Conditions) in the event of changes to his/her contact details, in particular banking and/or postal details.
The Subscriber is informed and accepts that the information entered for the purpose of creating or updating his Account constitutes proof of his identity. The information entered is binding upon him upon validation, it being specified that the Company reserves the right to verify the accuracy of the data provided.
At the end of his subscription to the Subscription, and after the first payment of the price of the Service in accordance with article 5 hereof, the Subscriber receives an email confirming his subscription, which will include the details of his order, the conditions and methods of exercising his right of withdrawal.
- Purpose of the Service
a. Access to the catalog of referenced Products and orders
In return for his Subscription, the Subscriber has free access to the possibility of placing an order from the entire catalog of Products referenced by the Site, and benefits, where applicable, from the discounts that it offers. Delivery costs are free for all subscribers.
Access to the Product catalog is UNLIMITED, and the Subscriber can place as many orders as he wishes for the entire duration of his subscription.
Shipping costs are displayed when validating the basket for non-members.
Each month, the Subscriber is invited to consult the catalog of Products offered for purchase in their Subscriber area on the Site.
PLEASE NOTE: THE SUBSCRIBER IS CHARGED THE SUBSCRIPTION EVERY MONTH (OR EVERY 3 MONTHS), WHETHER OR NOT THEY HAVE TAKEN ADVANTAGE OF THEIR SUBSCRIPTION BY PLACING ONE OR MORE ORDERS.
Products offered may vary from month to month.
The photographs of the Products appearing on the Site are not contractual.
b. Use of Subscription Credits
In addition to access to the catalog of referenced Products, each Subscriber receives, upon each collection of a payment installment of the Subscription price, a number of “ Subscription Credits ” equivalent to the sum in euros (EUR) owed by him on said monthly and/or quarterly installment, rounded up to the next whole number.
The Customer’s account reflects the balance of Subscription Credits.
Subscription Credits can be used to pay for Products purchased in the catalog referenced on the Site, up to one credit for one euro (1 credit = 1 EUR).
PLEASE NOTE: EACH CREDIT EXPIRES 60 DAYS AFTER ITS DATE OF ACQUISITION, WHETHER OR NOT THE SUBSCRIBER HAS USED IT TO PLACE ORDERS.
c. Welcome offers and Discovery Access
The Company regularly offers “ Welcome Offers ” as part of its commercial policy.
These offers, reserved for new Subscribers, allow you to subscribe to the Service while benefiting from a “ Discovery Access ” to the Site lasting 72 hours for the price of one euro (1 EUR).
Subject to the specific provisions of this article, subscription to the Service within the framework of a Welcome Offer is made under the same conditions and in the same forms as those provided for in article 3.
Payment of the Discovery Access price does not entitle you to payment of a Subscription Credit.
At the end of this 72-hour period, in the absence of termination by the Subscriber, the first installment of the Subscription of €29.90 (or €75 per quarter) will be due and the Subscription will take effect automatically and will continue according to the terms set out in article 5 of the T&Cs.
To benefit from the Welcome Offer, the new Subscriber must subscribe to the subscription and pay the sum of €1.
- Service Features
a. Duration and Termination
The Subscription takes effect:
- On the day of Subscription to the Service, in the event of subscription in the usual subscription forms defined in article 3 b);
- 72 hours after the date of subscription to the Welcome Offer, when the Subscription is made through this offer as provided for in article 4 c).
The Subscription to the Service is a monthly or quarterly subscription (depending on the choice made by the Subscriber when subscribing), without any commitment of duration, and with tacit renewal.
This means that the Subscription will be renewed and the Subscriber will be charged every month (or every three months) on each anniversary date of the effective date of the Subscription.
For illustration purposes, if the subscription was taken out on July 1 , it will come into effect at the end of the 72-hour period, i.e. on July 4, and the Subscriber will be charged their first monthly payment on July 4.
Termination may be notified by the Subscriber at any time by email without notice and without reason.
Termination must be notified by the Subscriber:
- either by completing the termination form
- either by an email sent to the Customer Service of Mes-marques.com at the following email address: contact@mes-marques.com
- either by contacting us by telephone at +33 1 89 72 01 41
The termination will take effect at the end of the current subscription period (monthly or quarterly depending on the offer chosen by the customer) or the Discovery Access period as part of a Welcome Offer, so that the Subscriber who terminates his Contract and who has paid for the current period will have the right to use the Site and the application for the remainder of the current period.
At the end of the current period, the Subscriber will no longer have access to the Service and will no longer be charged by the Company.
The Company also reserves the right to terminate the Service at any time in the event of non-compliance by the Subscriber with these General Conditions, or invalidity of the means of payment provided by the Subscriber.
It also reserves the right to stop offering the Service. The Subscriber will be informed of the termination of the Service by any appropriate means.
b. Price and Payment
The cost of the subscription to the Service amounts to the sum of €29.90 including tax per month, or €75 per quarter, depending on the subscription plan chosen by the Subscriber at the time of subscription.
Each month (or each quarter), the Subscriber will be able to find the invoice corresponding to the period in their Subscriber area on the Site.
The Subscriber authorizes the Company to automatically collect the amount of his subscription using the bank details he has provided.
Payment of the Subscription amount is made exclusively by bank card. The bank card will be debited €29.90 each month (or €75 per quarter) until the Subscriber wishes to terminate his Subscription under the conditions set out in article 5. a) of the General Terms and Conditions.
In the event of payment failure, and/or in the event of fraud or attempted fraud by the Subscriber of which the Company becomes aware, the latter reserves the right to terminate the subscription and access to the corresponding Service.
c. Right of withdrawal from the Subscription
In accordance with article L 221-18 of the Consumer Code, the Subscriber has a legal withdrawal period of 14 calendar days from the date of subscription to the Site.
By withdrawing, the Subscriber automatically terminates his subscription, and he receives a full refund of the subscription fees already paid.
This reimbursement will take place at the latest within 14 days from the date on which the Company received the withdrawal request.
Following his request for withdrawal, an email will be sent to the Subscriber, specifying that his request has been taken into consideration.
The Subscriber may exercise his legal right of withdrawal by using the form on the website in the “Withdrawal” section or by copying the form below on plain paper:
I hereby notify you of my withdrawal from the contract for the provision of services below.
Subscription subscription date:
Name & Surname:
Email address used:
Date & Signature (if notifying this form on paper):
Exercising the right of withdrawal results in termination of the contract”.
This withdrawal form must be sent:
- By postal mail to DIRECTORS BOOK Ltd. Flat 14 Gooch House, 13 Malthouse Road, London, United Kingdom, SW11 7AU, or
- by email to contact@mes-marques.com
- Product Orders and Deliveries
When the Subscriber has validated his order, a summary of the order will be sent to him by e-mail, to the e-mail address indicated by him at the time of his identification.
Deliveries of Products are made to the delivery address indicated by the Subscriber when subscribing to their subscription.
Deliveries are made by postal delivery, within a maximum period of 7 days following validation of an order by the Subscriber.
In the event that the Subscriber does not receive the Product ordered within this period, he/she may contact the Company by e-mail: contact@mes-marques.com or by telephone at +33 1 89 72 01 41.
The Company will take all appropriate measures to search for the lost Product and, upon confirmation of such loss, will resend the Product to the Subscriber as soon as possible, or offer a full refund.
In the absence of delivery within 30 days following notification by the Subscriber of the delay in delivery, the latter may also request, by email or telephone, the cancellation and/or full refund of his order.
- Personal and Banking Data
The Company respects the right to privacy. It is required, when the Subscriber registers on the Site, to collect personal data (email address, surname, first name, telephone number, etc.), for the purposes of managing his order and commercial relations with the Company.
The conditions for processing personal data by the Company are set out in the Site’s Personal Data Protection Policy .
In accordance with the provisions of Law No. 78-17, known as the Data Protection Act, of 6 January 1978 and EU Regulation 2016/679 applicable since 25 May 2018, the Subscriber has the right to obtain, erase, oppose, access, rectify and delete any personal data concerning him/her obtained by the Company when using the Service. Any Subscriber may exercise this right by sending an email to the address contact@mes-marques.com.
In the event that the Subscriber ultimately decides not to finalize their subscription, the Company only collects the email address. This email address may be used later by the Company to follow up with the prospect who has not finalized their order. The other information is only kept for Subscribers who actually finalize their subscription to the Service.
The Company is particularly sensitive to the security of its website and to the information that its Subscribers may entrust to it. Monthly payments are collected via secure payment providers. Only these providers have access to Subscribers’ banking information.
- Applicable law and jurisdiction
These Terms and Conditions are governed by UK law.
In the event of a dispute relating to the interpretation, validity and/or execution of these General Terms and Conditions, the Subscriber may refer the matter to:
- one of the courts with territorial jurisdiction under the Code of Civil Procedure, or
- the jurisdiction of the place where he resided at the time of the conclusion of the contract or the occurrence of the damaging event.
If all or part of a clause of this Agreement is found to be unlawful, unwritten, void or inapplicable, this clause will be abandoned, in whole or in part, without the validity of the other clauses being affected, the remainder of this Agreement retaining its full effect.
- General provisions
The applicable texts require that certain information or communications be transmitted in writing. By using this Site, the Subscriber accepts that these communications are made mainly by electronic means.
For contractual reasons, the Subscriber accepts this means of electronic communication and acknowledges that all contracts, notices, information and other communications that the Site will provide electronically comply with the legal obligations requiring that said communications be made in writing.
The Company reserves the right to update these T&Cs at any time and for any reason.
If the subscriber does not accept the new T&Cs, he may cancel his subscription at any time.
- Complaints and mediation
For all disputes between the Company and the Subscriber, the latter is invited to attempt to resolve it amicably before bringing the matter before the courts, it being recalled that this attempt does not interrupt the time limits for taking action under warranty, by contacting the Company’s customer service as quickly as possible in accordance with the following procedures:
- by sending an email to the following address: contact@mes-marques.com, or
- using the online form accessible here , or
- by contacting telephone support at the following number: +33 1 89 72 01 41.
In the absence of an amicable agreement, the Subscriber may resort to conventional mediation or any other alternative method of dispute resolution.
The Subscriber may, in particular, refer the matter free of charge, in accordance with Articles L.612-1 et seq. of the Consumer Code, to the European Commission’s online dispute resolution platform.
This platform is accessible here .
This Mediation platform allows consumers to submit a mediation request online, accompanied by supporting documents.
The Subscriber remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, to accept or refuse the solution proposed by the Mediator.
Office in Spain: Carrer de Provença, 339, 08037 Barcelona